Service Documentation & Support

Customer support of Zero Zone products continues long after the sale, throughout the life of the product. Zero Zone provides you with the following documentation to assist you in servicing display cases and refrigeration systems. If you need additional information or assistance, please contact our Service Department to request Technical Support.

For a Display Case 
Customer Service Tech call:

262-392-1301

or Toll-Free 800-247-4496

For a Refrigeration Systems
Customer Service Tech call: 

262-392-1302

or Toll-Free 800-708-3735

 
   

DISPLAY CASES

REFRIGERATION SYSTEMS



Spec Sheets

Medium Temp Display Cases
RVMC30 (Crystal™ Merchandiser)
RVMC30RL (Crystal™ Rear Load) 
RMCC24
RVCC30 & RVCC30BB
RVCC30T & RVCC30TBB
RVCC30T2 & RVCC30T2BB

Low Temp Display Cases
1RMZC30
3RMZCWA
3RVZCWAT
3RVZCWAT2
RMZC24
RVZC30 & RVZC30BB
RVZC30T & RVZC30TBB
RVZC30T2 & RVZC30T2BB

Hybrid™ Display Cases
RVCC30/RVZC30 Hybrid™ Display Cases
Crystal™ Hybrid™ Display Cases



Installation & Operation Manuals

Current Products
RVMC30 (Crystal Merchandiser) Installation & Operation Manual
RVZC (Low Temp) Installation & Operation Manual
Hybrid™ Installation & Operation Manual
RMCC30, RMCP30 & RMCC24 Installation & Operation Manual

Discontinued Products
SMCP26
SMZP26 
CSC
FSC
RMCC & RMCP
RMZC & RMZP
DFR & KT
DFR & SZ, KTB
DCR & GIA
DCR-63 & GIAB, SA, RL
XL Freezer
OMC



Door Manuals

Anthony
Gemtron
Gemtron Pre-2009
Commercial



Info Books

Motion Sensor - Case
Motion Sensor - Aisle
Freezer to Cooler Conversion
Freezer to Cooler Conversion Update
Electric Defrost Heater Element Replacement
Hot Gas to Electric Defrosted Freezer Conversion
Electric to Hot Gas Defrosted Freezer Conversion
Altech AASC Anti-Sweat Controller
Altech Field Electrical Wiring
Honeywell Dew Point Controller
Solving Product Frost Problems
Solving Case Sweating Problems
Switching from Precision 6143 to Paragon 8143 Time Clocks
Replacing Carel IR32 with a Carel IR33
Crystal Merchandiser Caulking Instructions



Electronic Controller Manuals

Kelvin II Superheat Controller
ERC2
ERC2 Cooler
ERC2 Freezer
ERC2 Ice Merchandiser
Dixell Cooler
Dixell Ice Merchandiser
Dixell XR40C
Dixell XR40CX
Dixell Controller for OMC Cases
Carel Controller for OMC Cases
Carel Programming - Cooler & Freezer
Carel Ice Merchandiser
CPC - Cooler
CPC - Freezer
CPC Programming

Spec Sheets

Edge™ Distributed Systems - Horizontal
Edge™ Distributed Systems - Vertical

 

 

Contact Tech Support

800-247-4496 (Cases)
800-708-3735 (Systems)

Tech Support Request Form
Download PDF

Terms & Warranty

Parts

Parts