Product Configuration Administrator

Who Are We?

Have you ever gone into a grocery store or convenience store for things like milk, bagged salads, or frozen pizza? The coolers and freezers you find those and other food products in are what we do!! Zero Zone is a manufacturer of reach-in and open refrigerated and frozen food display cases as well as the refrigeration systems that work behind the scenes to cool the cases, keeping the food fresh! We also make powerful industrial refrigeration systems for food warehousing, pharmaceuticals, and even ice rinks!

Our company is structured across 2 divisions – the Display Case Division, located in North Prairie, WI, Waukesha, WI, and Mukwonago, WI and the Refrigeration Systems Division, located in Ramsey, MN and Dyersville, IA.

What Are We Like?

At Zero Zone, you will be a valued member of the Zero Zone team, able to take ownership of your own career path. We believe in hard work, teamwork, collaboration, and respect, and we have grown through dedication to our Purpose: “Preserving customer valuables through refrigeration.” For over 60 years, we have been a leader in refrigeration, and our people are well known for exceptional customer service. We also believe we are the COOLEST coworkers (pun intended)! This is an opportunity for you to make a difference in the refrigeration industry with one of the top leading manufacturers in the country! Come grow with us!!

What Can We Offer You?

• Vacation and Personal Hours (after only 30 days!)
• Competitive Wages
• Comprehensive Benefits Package (medical, dental, vision, life insurance, STD, LTD, AD&D, HSA/FSA, EAP)
• 401k and Profit Sharing
• 10 Paid Holidays
• Flexible Schedules
• Casual Dress Code
• Wellness Programs and Incentives
• Steel Toe Reimbursement
• Employee Engagement Programs
• One-time Home Computer Reimbursement
• And more!

NOTE: This position does not qualify for visa sponsorship.

What Will You Do?

Under the direction of the Senior Product Configuration Administrator, the Product Configuration Administrator collaborate cross-functionally while maintaining product configuration logic within the ERP and/or CPQ environments. The Product Configuration Administrator plays an important role in Zero Zone’s ERP Product Configurator design and maintenance, operational capabilities, as well as our customer-facing systems and processes. This role requires a blend of a technical aptitude, time management, organizational skills, and a strong attention to detail. The primary responsibilities of this role include: maintaining the rules and logic for Product Configuration, taking ownership of ERP or Configurator related tasks/projects, and working cross-functionally to investigate and resolve ERP or Configurator issues.

KEY RESPONSIBILITIES:

• Demonstrate the ability to think logically when creating and maintaining Configurator rules.
• Develop a detailed understanding of the product and product specifications to assist with maintaining new or existing product configurations.
• Support and troubleshoot problems related to the Configurator and ERP software.
• Assist with the upgrade and implementation of future ERP integrations and CPQ software.
• Interpret and maintain SQL reports inside the system and understand basic database schema.
• Utilize applications such as Excel to analyze data for organizational and reporting purposes.
• Assist with and facilitate discussion related to the CR/CO (Change) process, NSO (Non-standard Orders) process, and CI (Continuous Improvement) initiatives.
• Other duties as assigned.

REQUIREMENTS FOR EFFECTIVE PERFORMANCE:

• Associate degree or bachelor’s degree in business administration, Information Technology, or related field.
• 2+ years of experience working with ERP software, preferably in a manufacturing setting.
• Strong computer aptitude.

SKILLS/ABILITIES/SPECIFICATIONS

• Excellent time management, organizational, and communication skills.
• Willingness and desire to learn or adapt new and existing skills.
• Ability to think and reason through problems which may not always have clear solutions.
• Proficiency in Microsoft Products such as Word, Excel, Teams, and Outlook.
• Ability to read and interpret technical documentation such as CAD drawings is a plus.
• Experience working with IFS ERP Applications or similar Enterprise software is a plus.
• Experience working with Product Configurators and/or Relational Databases is a plus.
• Previous experience with parametric or options-based systems is a plus.
• Certification or experience with Lean Six Sigma is a plus.

PHYSICAL & BEHAVIORAL: Reasonable accommodations may be made to enable individuals with disabilities to perform these functions:

• The employee is regularly required to talk or hear. The employee is frequently required to stand, walk, use hands to hand or feel objects, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
• Requires the use of safety glasses and steel-toed safety shoes while in production areas
• Zero Zone expects all employees to behave and communicate in a manner which will facilitate good relations with customers, clients, co-workers, and supervisors: maintaining a positive work atmosphere