How do I contact my regional Zero Zone Sales Representative?
How does the Zero Zone display case model number system (nomenclature) work?
Download Display Case Model Identification Charts:
Where can I find a Product Spec Sheet?
Where can I find the Zero Zone Case Color Chart?
Where can I find the Zero Zone Warranty?
Where can I find the Zero Zone Terms of Sale?
Where can I find the Credit Application?
How do I make a Request for Quote?
How do I contact the Zero Zone Parts Department?
When calling in for parts, what information should I have?
What is the minimum order for parts?
There is a $25 minimum order requirement.
Is there a restocking charge?
Yes, there is a 15% restocking charge.
Do you accept credit cards?
Yes, we accept both Mastercard and Visa.
How do I open an account?
Can I order parts direct or do I need to go through a distributor?
You can order parts direct by COD or credit card.
What is the lead time for parts?
Most orders are shipped the same day or within 24 hours.
How do you ship parts orders?
For smaller orders under 100 lbs, we ship UPS, DHL, or SpeeDee Delivery. Orders can be shipped Ground, Next Day Air, Second Day Air, or Third Day Air. For orders over 100 lbs, we use a truck line.