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Knowledge Center


Highlight Merchandiser®: A Reliable Classic

Refrigeration Learning Hub

Delve into a treasure trove of information designed to deepen your understanding of our top-tier refrigeration cases and systems. Explore articles, guides, and industry insights crafted to empower you with the knowledge necessary to make informed decisions in the realm of refrigeration excellence with Zero Zone
A Journey into Refrigeration Wisdom

Understanding Refrigeration

Refrigerants are essential in refrigeration and air conditioning, absorbing and transferring heat to cool or freeze objects and spaces. Crucially, they facilitate the heat exchange process, enabling systems to extract heat from one area and cool the environment by transferring it elsewhere.
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Cooling the Future with Sustainable Solutions

Genesys Natural Refrigeration Solutions

Amid climate change, the refrigeration industry adopts Natural Refrigeration Solutions—eco-friendly alternatives using natural substances. They replace synthetic refrigerants, curbing greenhouse gas emissions and promoting environmental responsibility.
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Frequently Asked Questions

Your Go-To Resource for Common Questions About Zero Zone Products and Services.

Complete and submit the Contact Sales Rep form.

Download Display Case Model Identification Charts:

CURRENT – Open/Multi-Deck Case Model ID Chart (Nomenclature)

CURRENT – Reach-In Case Model ID Chart (Nomenclature)

LEGACY – Reach-In Case Model ID Chart (Nomenclature)

Download Product Spec Sheets from the Technical Resources page.

Download the Zero Zone Warranty

To make a Request for Quote, please complete and submit the Contact Sales Rep form.

Submit a Parts Request Form.

For a Display Case & Refrigeration Systems Parts Specialist, call: 262-392-1300 or Toll-Free 800-247-4496

You should have the Zero Zone model number, serial number, and manufacturer of the doors (if ordering door & frame parts).

There is a $25 minimum order requirement.

Yes, there is a 15% restocking charge.

Yes, we accept both Mastercard and Visa.

Just fill out a Credit Application and fax it back to us. Please be sure to include your state tax ID Number.

You can order parts direct by COD or credit card.

Most orders are shipped the same day or within 24 hours.

For smaller orders under 100 lbs, we ship UPS, DHL, or SpeeDee Delivery. Orders can be shipped Ground, Next Day Air, Second Day Air, or Third Day Air. For orders over 100 lbs, we use a truck line.

Submit a Tech Support Request Form.

For Display Case & Refrigeration Systems Tech Support, call: 800-247-4496

Download the Zero Zone Warranty

looking for product documents?

Access a wealth of information in our Product Documents section. Find manuals, specifications, and guides to support your journey with Zero Zone refrigeration solutions. Empower yourself with comprehensive resources for a deeper understanding of our products and their optimal use.
Literature & Tech Resources