What is Zero Zone's promise of responsiveness?

Zero Zone's promise of responsiveness is a commitment to being attentive and proactive in addressing customer needs and concerns. We strive to provide timely and effective solutions.

How does Zero Zone create a culture of responsiveness?

Zero Zone creates a culture of responsiveness by fostering open communication, prioritizing customer feedback, and continuously improving our processes to ensure we meet and exceed customer expectations.

What are the benefits of Zero Zone's responsiveness for customers?

Customers benefit from Zero Zone's responsiveness through improved service quality, faster resolution of issues, and a more personalized experience. Our commitment to responsiveness ensures customer satisfaction.

How can customers experience Zero Zone's responsiveness?

Customers can experience Zero Zone's responsiveness by reaching out to our support team, providing feedback, and engaging with our services. We are dedicated to being responsive and attentive to all customer interactions.

Blogs

Creating a Culture of Responsiveness: A Zero Zone Promise

Our Legacy and Commitment to Community and Family

On June 8, 1961, George Johnson, Duke Wegner, and K. Hirata founded Zero Zone in a rented barn in Pewaukee, Wisconsin. Since then, their dedication to customer satisfaction, through personalized support and customizable options, has fostered a legacy of trust for over six decades. Consequently, today, we remain committed to upholding these values while we continue to serve our community.

At Zero Zone, we prioritize the care and support of our family. Recognizing the importance of people, we place support and empathy at the heart of our culture. Whether you are an employee, customer, or partner, Zero Zone responds to your needs with attentiveness and care.

Responding to Our Customers

Kali Kinziger, the Cases Division's Product Manager, presents a video that outlines how Zero Zone defines its relationship with customers. In this video, she illustrates our commitment to responsiveness and showcases how we develop custom-tailored solutions to meet our customers' needs.

The Community

Zero Zone has partnered with Apprentice Now to develop a curriculum for candidates to learn how to service commercial and industrial refrigeration equipment. Specifically, this 10-week program, which began in September 2024, enrolled 14 students. For example, among them, Kyle Hero graduated on December 3, 2024. In this video, he shares his transformative experience and how Zero Zone has positively impacted his life.

Building the Team

John Duimstra began his journey at Zero Zone as a controller 36 years ago and has since advanced to the position of CFO. Moreover, Zero Zone continues to promote continuing education and career paths for its employees. For instance, we support our team through training seminars, refrigeration courses, industry events, and roundtable discussions with other companies. Ultimately, these initiatives are designed to set our employees up for success. To learn more, watch John's testimonial about his experience and the opportunities at Zero Zone.

Caring for Our Family

Christy and Chris Lauterbach began their careers at Zero Zone over 20 years ago, after a recommendation from Chris's mother, Gloria, to apply for positions within the company. In this video, they discuss the work/life balance that Zero Zone offers and how it has positively impacted their lives. Furthermore, see how Zero Zone creates a culture of responsiveness, delivering reliable and innovative refrigeration solutions.

Black and White Photo of Zero Zone Employee

Join the Zero Zone Network

No matter your commercial or industrial refrigeration needs, Zero Zone covers them all. Whether you need refrigerated display cases, standalone remote merchandisers, or large refrigeration systems, we assist you. Specializing in custom-engineered systems, Zero Zone collaborates with you and responds to all your needs.

If you are interested in joining our team, we offer a range of opportunities. Visit our careers page for more information.

To learn more about the services available to Zero Zone customers, visit our products page or fill out a form on our contact us page.