Tech Support & Parts
Display Cases:
800-247-4496
Refrigeration Systems:
800-708-3735
Downloads
RVMC24 (Cooler w/ 24″ Doors)
RVMC24D (Deep Cooler w/ 24″ Doors)
RVMC24RL (Rear Load Cooler w/ 24″ Doors)
RVMC24DRL (Deep Rear Load Cooler w/ 24″ Doors)
RVMC24UN (Ultra Narrow Cooler w/ 24″ Doors)
RVMC24BBUN (Back-to-Back Ultra Narrow Cooler w/ 24″ Doors)
RVMC30 (Cooler w/ 30″ Doors)
RVMC30D (Deep Cooler w/ 30″ Doors)
RVMC30RL (Rear Load Cooler w/ 30″ Doors)
RVMC30DRL (Deep Rear Load Cooler w/ 30″ Doors)
RVLC30 (Freezer w/ 30″ Doors)
RVLC30IM (Ice Merchandiser w/ 30″ Doors)
Highlight Merchandiser® Display Cases
1RHMC30 (1-Door Cooler w/ 30″ Doors)
RHMC30 & RHMC30BB (Cooler w/30″ Doors)
RHMC30T & RHMC30TBB (Tall Cooler w/30″ Doors)
1RHLC30 (1-Door Freezer w/ 30″ Doors)
RHLC30 & RHLC30BB (Freezer w/ 30″ Doors)
RHLC30T & RHLC30TBB (Tall Freezer w/ 30″ Doors)
RHLC30IM (Ice Merchandiser w/ 30″ Doors)
RHCC24 (Cooler w/ 24″ Doors)
Reveal Merchandiser® Display Cases
ORMC(75/80)-MX (75″ or 80″ Meat Exclusive Multi-Deck)
ORMC(80/82)-PX (80″ or 82″ Produce Exclusive Multi-Deck)
ORMC82-B (82″ Beverage Multi-Deck)
ORMC82-DP (82″ Dairy/Deli/Produce Multi-Deck)
ORMC82-M (82″ Meat Multi-Deck)
ORMC87-B (87″ Beverage Multi-Deck)
ORMC87-DP (87″ Dairy/Deli/Produce Multi-Deck)
ORMC83D (Multi-Deck Cooler w/ 24″ Doors)
ORMC88D (Tall Multi-Deck Cooler w/ 24″ Doors)
Hybrid™ Display Cases
RVMC24 (Crystal™ Hybrid™ Cooler w/ 24″ Doors)
RVMC24D (Crystal™ Deep Hybrid™ Cooler w/ 24″ Doors)
RVMC30 (Crystal™ Hybrid™ Cooler w/ 30″ Doors)
RVMC30D (Crystal™ Deep Hybrid™ Cooler w/ 30″ Doors)
RVLC30 (Crystal™ Hybrid™ Freezer w/ 30″ Doors)
1RHMC30 & 1RHLC30 (Highlight™ 1-Door Hybrid™)
RHMC30 (Highlight™ Hybrid™ Cooler w/ 30″ Doors)
RHMC30T (Highlight™ Tall Hybrid™ Cooler w/ 30″ Doors)
RHLC30 (Highlight™ Hybrid™ Freezer w/ 30″ Doors)
RHLC30T (Highlight™ Tall Hybrid™ Freezer w/ 30″ Doors)
RHLC30IM (Highlight™ Hybrid™ Ice Merchandiser)
RHCC24 (Highlight™ Hybrid™ Cooler w/ 24″ Doors)
ORMC82 (Reveal™ Hybrid™ Open Multi-Deck)
RVMC24 LCCU ETP (Crystal™ Hybrid™)
ChillBrite® LED Lighting
ChillBrite® Vertical LED Lighting
1RHCC30
1RHZC30
1RMCCFLSC
1RMZC30
1RMZC30SC
1RVCC30 Hybrid™
1RVZC30
1RVZC30 Hybrid™
2OMCCFL
2RMZN30IM/SC
3OMCCFL
4OMCCFL
5OMCCFL
Combo Floral
FSC UL
FSC
NISC
OMC 208v
OMC Spanish
OMC
OMC 48RMT
OMCFL
OMCLB Spanish
OMCLB
OMC-M
OMCSL48 Spanish
OMCSL46
OMCSL48
RHCC30
RHCC30 Hybrid™
RHCC30T
RHCC30T (Tall) Hybrid™
RHZC30
RHZC30 Hybrid™
RHZC30T
RHZC30T (Tall) Hybrid™
RHZC30 LCCU ETP Hybrid™
RHZC30E
RHZC30IM
RHZC30IM Hybrid™
RMCC24
RMCC24 & RMZC24 Hybrid™
RMCC30
RMCC30XL
RMCCWAFL
RMCP24
RMCP30
RMCP30FL
RMCP30RL
RMCP30SA
RMCPCF
RMZC24
RMZC24SC
RMZC30
RMZC30BB
RMZC30SC
RMZC30XL
RMZC30XLSM
RMZC-CC30SC Tech
RMZCWA
RMZCWASC
RMZCWB
RMZP24
RMZP30
RMZP30BB
RVCC24
RVCC30 & RVCC30BB
RVCC30 & RVZC30 Hybrid™
RVCC30T2 & RVCC30T2BB
RVCC30T2 & RVZC30T2 Hybrid™
RVLC30 Hybrid™
RVMC24 Hybrid™
RVMC30 Hybrid™
RVZC30 & RVZC30BB
RVZC3067 & RVZC3067BB
RVZC30T
RVZC30T2 & RVZC30T2BB
SMCP26
SMCP26FL
SMZP26
SP-0561A BBWWRAP End Caps
Crystal Merchandiser® Cooler (RVMC) Manual
Crystal Merchandiser® Freezer (RVLC) Manual
Highlight Merchandiser® (RHMC & RHLC) Manual
Highlight Merchandiser® (RHMC & RHLC) Installation Quick-Start Guide
Highlight Merchandiser® (RHCC24) Manual
Reveal Merchandiser® (ORMC) Manual
Reveal Merchandiser® (ORMC) Installation Quick-Start Guide
Reveal Merchandiser® with Doors (ORMCD) Manual
Reveal Merchandiser® with Doors (ORMCD) Installation Quick-Start Guide
Refrigeration Systems Manual
ColdLoop™ Glycol Secondary Systems Manual
Instructions
Case Caulking Instructions
Case Cleaning Instructions
Case Unloading Instructions
CoolView™ Door Maintenance Instructions
End Panel Replacement Instructions
Fan Kit (Auxiliary, Top-Mount) Instructions
Fan Kit (Auxiliary, Toe-Kick) Instructions
Filler Panel Installation Instructions
NSF Thermometer Instructions
Seismic Bracket Installation Instructions
Shroud Installation Instructions
Shroud Installation Instructions – Highlight™ 5″ and 20 1/4″ Tall Shrouds Only
Z-Shroud Installation Instructions
Rear Panel & Shroud Installation Instructions
Rear Offset Shroud Installation Instructions
Reveal Merchandiser® Mirror Installation Instructions
Reveal Merchandiser® Night Curtain Installation Instructions
Reveal Merchandiser® Under Shelf Light Installation Instructions
Door Manuals
Zero Zone CoolView™ Doors
Anthony
Gemtron
Gemtron Pre-2009
Commercial
Electronic Controller Manuals
Kelvin II Superheat Controller
E2 Controller
ERC2
ERC2 Cooler
ERC2 Freezer
ERC2 Ice Merchandiser
Dixell Cooler
Dixell Ice Merchandiser
Dixell XR40C
Dixell XR40CX
Dixell Controller for OMC Cases
Carel Controller for OMC Cases
Carel Controller IR33 Programming – Cooler & Freezer
Carel Controller IR33+ Programming – Cooler & Freezer
CPC – Cooler
CPC – Freezer
CPC Programming
Discontinued Products
3RMZCWA
3RVZCWAT
3RVZCWAT2
Evolution™ (RVCC & RVZC) Medium & Low Temp Manual
Evolution™ (RVCC & RVZC) Medium & Low Temp Manual (French)
Highlight Merchandiser® (RHCC & RHZC) Manual
Highlight Merchandiser® (RHCC & RHZC) Installation Quick-Start Guide
Hybrid™ Evolution™ Installation & Operation Manual
SMCP26
SMZP26
CSC
FSC
RMCP
RMCC
RMZC & RMZP
DFR & KT
DFR & SZ, KTB
DCR & GIA
DCR-63 & GIAB, SA, RL
XL Freezer
OMC
CAD Block – Reach-In Cases
CAD Block – Open Multi-Decks
Crystal Merchandiser® Revit Files
Revit – RVMC24 and RVMC24RL
Revit – RVMC24D and RVMC24DRL
Revit – RVMC30
Revit – RVMC30D
Revit – RVLC30
Revit – RVLC30BB
Revit – RVLC30IM
Highlight Merchandiser® Revit Files
Revit – RHMC30 and RHLC30
Revit – RHMC30T and RHLC30T
Revit – RHMC30BB and RHLC30BB
Revit – RHMC30TBB and RHLC30TBB
Revit – RHLC30IM
Reveal Merchandiser® Revit Files
Revit – ORMC82 and ORMC87
Revit – ORMC83D and ORMC88D
Freezer to Cooler Conversion Update
Electric Defrost Heater Element Replacement
Hot Gas to Electric Defrosted Freezer Conversion
Electric to Hot Gas Defrosted Freezer Conversion
Altech AASC Anti-Sweat Controller
Altech Field Electrical Wiring
Solving Case Sweating Problems
Switching from Precision 6143 to Paragon 8143 Time Clocks
Replacing Carel IR32 with a Carel IR33
VMC/McCue Bumper Removal
Warm Case Troubleshooting Guide
Field Service Frost Guide
Highlight Merchandiser®
Reveal Merchandiser® (ORMC) Open Multi-Decks
Reveal Merchandiser® Meat Exclusive (ORMC-MX) Open Multi-Decks
Reveal Merchandiser® Produce Exclusive (ORMC-PX) Open Multi-Decks
Reveal Merchandiser® with Doors (ORMCD) Multi-Decks
Crystal Merchandiser® Cooler (RVMC24)
Crystal Merchandiser® Ultra Narrow (RVMC24UN)
Crystal Merchandiser® Freezer (RVLC30)
ColdLoop™ CO2 Subcritical Refrigeration Systems
Edge™ XT Exterior Distributed Systems
Top 3 Most Recent Trends in Natural Refrigerants
Zero Zone 50th Anniversary
Zero Zone 60th Anniversary
Full Line Brochure
Highlight Merchandiser® Brochure
Crystal Merchandiser® Brochure
Hybrid™ Brochure
LCCU ETP Brochure
Reveal Merchandiser® Brochure
Genesys™ Natural Refrigeration Solutions Brochure
Systems Brochure
Edge™ XT Brochure
Outdoor Parallel Systems (OPS) Brochure
ColdLoop™ Ice Arena Chillers Brochure
Systems Industrial Brochure
Industrial Controls Brochure
Small Retail Format Brochure
Product Sheets
Crystal Merchandiser® RVLC30 Freezer Product Sheet
Crystal Merchandiser® RVMC24 Product Sheet
Crystal Merchandiser® RVMC24UN Ultra Narrow Product Sheet
Crystal Merchandiser® Beverage Product Sheet
Crystal Merchandiser® Dairy Product Sheet
Crystal Merchandiser® Deli Product Sheet
Crystal Merchandiser® Fresh Meat Product Sheet
Crystal Merchandiser® Produce Product Sheet
Crystal Merchandiser® – All Applications
Reveal Merchandiser® MX Meat Exclusive Product Sheet
Reveal Merchandiser® PX Produce Exclusive Product Sheet
Reveal Merchandiser® with Doors Product Sheet
Edge™ Horizontal Product Sheet
Edge™ Vertical Product Sheet
Electrical/Mechanical Centers Product Sheet
Natural Refrigerant Systems
Case Studies
Citrus Systems – “An Industrial Work of Art”
Don’s Quality Market – “Cold Products & Hot Sales”
Fresh Madison Market – “Taking Fresh to the Top of the Green Scale”
Unger Meat Company – “From Ranch to Grill”
STMA Ice Arena – “Breaking the Ice”
Crown Coliseum – “The Ultimate Home-Ice Advantage”
Morey’s Seafood – “Gone Fishin’ For Refrigeration”
“A Case Study in Effective Merchandising”
White Papers
Crystal Merchandiser® – “Fresh Meat… Now Fresher Than Ever!”
EPA 2017 Refrigeration Regulations
“High-Glide Refrigerants: What’s the Point?”
“Minimizing Risk with Low-Charge Ammonia Systems”
“Mission: Freshness”
“We’ve Got Your Back”
“The State of Refrigerant Regulations” (2019-2023)
“The National Plan for Refrigerant Regulations”
Technical Papers
“Analysis of Package Chiller Systems – Comparison of Natural (NH3 & CO2) and HFC Refrigerants” by John Collins PE
Guides & Reports
Nomenclature (Current Product Model IDs) – Open (& Reach-In) Multi-Deck Cases
Nomenclature (Current Product Model IDs) – Reach-In Cases
Nomenclature (Discontinued Product Model IDs) – Reach-In Cases
Case Color Chart
Case Lineup Lengths – RHMC30 & RHLC30
Case Lineup Lengths – RHCC24
Case Lineup Lengths – RVMC30 & RVLC30
Crystal Merchandiser® Tip Sheet
Zero Zone Customer Satisfaction Survey Report
Download the Zero Zone Service App!
The FREE Zero Zone Service App is a tool for installers, contractors, and service technicians to quickly diagnose problems and find answers to common questions regarding Zero Zone refrigerated display cases.
- Quickly call or email Zero Zone Tech Support
- Use the “Do-It-Yourself” Troubleshooting Tools
- Access the Zero Zone website for manuals and other documentation
- Take and send photos to the Zero Zone Service Dept.
- Download the Emerson PT Pro Pressure Temp Calculator App
- Watch Service Videos from the Zero Zone YouTube Channel
Just search your App Store for “Zero Zone” and install the app on your mobile device!
Android: Install the app from Google Play
Apple: Install the app from the App Store
